FAQs (Frequently Asked Questions)

Orders & Payments

• What payment methods do you accept? We accept all major credit cards (Visa, MasterCard, American Express) and PayPal.

• Can I change or cancel my order? We process orders quickly. If you need to make a change, please email service@westmontys.com within 24 hours of placing your order. Once shipped, we cannot cancel it.

Sizing & Products

• How do I know my size? Please refer to the Size Guide located on each product page. Since we sell globally, we provide US, UK, and EU size conversions for all shoes and apparel.

Shipping & Returns

• Do you ship to the US? Yes, we ship across the United States. Please see our Shipping & Delivery page for transit times.

• What do I do if I receive a defective item? We apologize for the inconvenience! Please contact service@westmontys.com within 48 hours of delivery with photos of the defect, and we will make it right.