Shipping / Delivery

Shipping & Delivery Information

We strive to get your new clothes and shoes to you as quickly and safely as possible.

Order Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Estimates (US):

Standard Shipping: $5.99 or Free on orders over $50 | Estimated Delivery: 7-12 business days
Express Shipping: $15.99 | Estimated Delivery: 3-5 business days

(Note: Delivery times are estimates and may be affected by carrier delays or customs processing).

Order Tracking: Once your order ships, you will receive a tracking number via email. You can use this number to check the status of your delivery at any time.

Taxes & Duties: For orders shipping to the United States, local sales tax may apply depending on your state. If shipped internationally into the US, orders under $800 are typically exempt from customs duties.

Lost or Damaged Packages: If your package arrives damaged, or if tracking shows it was delivered but you haven't received it, please contact us immediately at service@westmontys.com.

Customer Service Email: service@westmontys.com (We aim to respond to all inquiries within 24-48 business hours)

Phone Number:+86 15836784773

Company Information: Chengdu Chutangdong Trading Co., Ltd.

Unified Social Credit Code: 91510104MA66F6WB59

Registered Address: Unit 3, 5th Floor, Unit 1, Building 1, No. 6 Zhiquan Section, Dongdajie, Jinjiang District, Chengdu City, Sichuan Province, China.

Business Hours: Monday – Friday: 9:00 AM - 6:00 PM (EST) Saturday – Sunday: Closed